Refund policy
Compleat Angler Marine accepts returns within 14 days of the day you receive your item.
Return Eligibility
To be eligible, your item must be unused, in the same condition you received it, and in its original, unopened packaging, with your receipt or proof of purchase. Once a product has been used, installed, or its packaging opened, it can no longer be returned.
Outboard Motors
Outboard motors are final sale. We do not accept returns or exchanges on outboard motors. If you have any questions about choosing the right motor, contact us before you purchase — we're happy to help you get it right the first time.
How to Start a Return
Email us at support@compleatanglermarine.com or request a return from your account. If your return is accepted, we'll send you a return shipping label and instructions. A $9.99 flat-rate return shipping fee and a 10% restocking fee will be deducted from your refund.
Returns must be sent to: 701 S Federal Highway, Pompano Beach, FL 33060.
Items sent back without first requesting a return will not be accepted.
Non-Returnable Items
Outboard motors; items that have been used or installed; and items that are not in their original, unopened packaging. If you're unsure whether your item qualifies, just ask.
Damages and Issues
Please inspect your order when it arrives. If your item is defective, damaged, or incorrect, contact us immediately at support@compleatanglermarine.com so we can make it right. Return fees do not apply when the mistake is ours.
Exchanges
Need a different size, model, or part? Contact us at support@compleatanglermarine.com or (954) 946-1451 and we'll arrange an exchange for you.
Refunds
We'll notify you once we've received and inspected your return. If approved, your refund (less return shipping and restocking fees) goes back to your original payment method within 7–10 business days. Banks can take a few extra days to post it. If you haven't received your refund by the 11th business day after approval, please contact us at support@compleatanglermarine.com.
Special Circumstances
These guidelines cover most returns, but every situation is different. If your situation doesn't fit the rules above, contact us and we'll review it on a case-by-case basis.