Refund policy

Compleat Angler Marine (d/b/a Pompano Beach Marine Center) accepts returns within 14 days of the day you receive your item.

To be eligible, your item must be unused, in the same condition you received it, and in its original, unopened packaging, with your receipt or proof of purchase. Once a product has been used, installed, or its packaging opened, it can no longer be returned.

Outboard motors are final sale. We do not accept returns or exchanges on outboard motors. If you have any questions about choosing the right motor, contact us before you purchase — we're happy to help you get it right the first time.

How to start a return: Email us at support@compleatanglermarine.com. If your return is accepted, we'll send you a return shipping label and instructions. A $9.99 flat-rate return shipping fee and a 10% restocking fee will be deducted from your refund. Returns must be sent to: 2551 NW 19th St, Pompano Beach, FL 33069. Items sent back without first requesting a return will not be accepted.

Non-returnable items: Outboard motors; oils, chemicals, flammable liquids, gases, and other hazardous materials; items marked final sale; and gift cards. If you're unsure whether your item qualifies, just ask.

Damages and issues: Please inspect your order when it arrives. If your item is defective, damaged, or incorrect, contact us immediately at support@compleatanglermarine.com so we can make it right. Return fees do not apply when the mistake is ours.

Exchanges: The fastest way to get what you need is to return your eligible item, and once the return is accepted, place a new order.

Refunds: We'll notify you once we've received and inspected your return. If approved, your refund (less return shipping and restocking fees) goes back to your original payment method within 10 business days. Banks can take a few extra days to post it. If more than 15 business days have passed since approval, email us at support@compleatanglermarine.com.